Privacy Statement

1. Introduction

Turbo Charge Email Creation is a self-paced online mini-course run by Jani Murphy ("we", "us", "our"). We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This statement explains how we collect, use, store and disclose personal information when you visit turbochargeemailcreation.com (the "Website"), enrol in the Turbo Charge Email Creation Mini-Course, and use the course, its bonus module and downloads.

Our main business website, janimurphy.com, has its own privacy statement covering our workshops and other programs.

By using the Website or enrolling in the course, you agree to your personal information being handled as described in this statement.

2. Information we collect

We collect only the personal information we need to enrol you, process your payment and give you access to the course.

When you enrol: your name, email address, phone number and billing details, including country.

When you pay: payment card details. These are entered into and processed by our payment provider; we do not see or store your full card number.

Your course account: your login details, the lessons you have started or completed, and the bonus resources you download.

When you contact us: your name, email address and the content of your message, including refund requests under our 30-day money-back guarantee.

Automatically, when you visit the Website: your IP address, browser and device type, pages viewed, referring site, and the time and date of your visit, collected through cookies and similar technologies.

We do not ask for sensitive information (such as health or political information). Please do not include it in messages to us.

You can browse the Website without identifying yourself, but we need your details to enrol you in the course.

3. How we use your information

We use personal information to:

process your enrolment and payment, and send receipts and tax invoices (including GST where applicable) create your course account and give you instant access to the course, the bonus module and the bonus downloads: the Quick Reference Guide, 45 Tips for Crafting Email Content, the Email Safety Net Guide and the Email Merge How-To Guide send emails about your course, such as login details, access reminders and important updates answer questions and process refunds under our 30-day money-back guarantee understand how the course and Website are used so we can improve them send occasional tips and news about our follow-on courses, Declutter Your Inbox and The Outlook Mastery Course, if you have agreed to receive them meet our legal, tax and accounting obligations.

You can unsubscribe from marketing emails at any time using the link in each email. We will still send essential emails about your enrolment.

4. Cookies, analytics and third-party services

The Website uses cookies and similar technologies to run the checkout, keep you logged in to the course and understand how visitors use the site.

We rely on these service providers:

HighLevel (LeadConnector), which hosts the Website, order form, course area and customer records, and sends course emails.

Payment processor [insert provider name, e.g. Stripe], which processes your card payment securely.

Analytics or advertising tools [insert, if used, e.g. Google Analytics or Meta Pixel], which measure visits and the effectiveness of our ads.

These providers handle data under their own privacy policies and may store it on servers outside Australia.

You can block or delete cookies in your browser settings. If you do, the checkout and course login may not work properly.

5. Sharing and disclosure

We never sell, rent or trade your personal information, and we do not share it with other businesses for their own marketing.

We share it only as needed to run the course, with:

the service providers listed in section 4, who process it on our behalf your employer or organisation, if they purchased or arranged your enrolment, limited to enrolment and course completion details professional advisers, such as accountants and lawyers government agencies or others when required or authorised by law

We ask service providers to keep your information secure and use it only to provide services to us. We publish testimonials only with consent, and usually by job title and organisation rather than name.

6. Data retention and security

We keep your account and course records for as long as you have access to the course, and enrolment and payment records for 5 years, as required by Australian tax law.

When we no longer need information, we delete it or de-identify it.

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, change or disclosure. These include an encrypted (HTTPS) connection, a secure third-party payment processor, password-protected course accounts and limiting access to people who need it. No internet transmission is completely secure, so we cannot guarantee the security of information you send us online.

If a data breach is likely to cause you serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.

7. Your rights and choices

You can ask to access the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details in section 8; we will respond within 30 days and will not charge you for making a request.

You can also:

unsubscribe from marketing emails at any time ask us to delete your information, where we are not required to keep it (deleting your account will end your course access) control cookies through your browser settings

The course is sold to customers in many countries. If you are in the European Union or United Kingdom, you may have additional rights under the GDPR, such as the right to object to processing or to data portability. If you live in California or another place with its own privacy law, you may have similar rights. Contact us to use them.

Complaints: If you believe we have breached your privacy, please contact us first. We will investigate and reply in writing within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

8. Other matters and contact details

Children: The course is designed for working adults. We do not knowingly collect personal information from anyone under 18.

Overseas transfers: Our course platform, payment processor and other service providers may store information overseas, including in the United States. We take reasonable steps to make sure they protect it to a standard consistent with the APPs.

Links to other websites: The Website and course may link to other sites, including janimurphy.com and our follow-on course sites. We are not responsible for the privacy practices of sites we do not control.

Changes to this statement: We may update this statement from time to time. The current version will always be available on the Website, with its effective date.

Contact us about privacy, access or correction requests, or complaints